Microsoft Teams

Name: Microsoft Teams
Author: Microsoft

Microsoft, US

⭐⭐⭐⭐ 4.3/5

Editorial estimate compiled from public vendor data — not a user-review average. How we rate

Visit Website →

📊 Quick Facts

Pricing Modelfreemium

Categoryproductivity

Users320M+ monthly active users

Founded2020

HQSan Francisco, CA, USA

EmployeesNot publicly disclosed

Monthly Visits1M+

LanguagesEnglish, Spanish, French, German, Japanese, Chinese, Korean

PlatformWeb, iOS, Android, Desktop

DeploymentCloud

Data Snapshot2026-09-18

📝 About Microsoft Teams

Microsoft Teams is the enterprise communication and collaboration hub integrated into the Microsoft 365 ecosystem with over 320 million monthly active users. Copilot in Teams provides AI-powered meeting recaps, intelligent summaries, action item extraction, and real-time meeting assistance. The platform includes channels, chat, video meetings, webinars, and Teams Phone for enterprise calling. Deep integration with Microsoft 365 apps (Word, Excel, PowerPoint, SharePoint) and 2,000+ third-party apps makes Teams the central collaboration hub for organizations standardized on Microsoft.

💰 Pricing

Free: core features; Essentials: $4/user/month; Microsoft 365 Business Basic: $6/user/month (includes Teams); Copilot add-on: $30/user/month

✨ Key Features

Copilot AI: meeting recaps, intelligent summaries, action items, and real-time assistanceIntelligent Meeting Recap: AI-generated meeting notes with speaker attribution and chaptersTeams Live Translated Captions: real-time AI translation in 40+ languages during meetingsTeams Phone: enterprise VoIP calling with PSTN integration and AI call summariesTeams Webinars and Town Halls: large-scale virtual events for up to 20,000 attendeesLoop components: collaborative, portable content blocks across Teams and Microsoft 365Deep Microsoft 365 integration: SharePoint, OneDrive, Planner, and Viva in one UI2,000+ third-party apps and custom Teams app development with SDK

🏷️ Tags

productivityteamcommunication

⚖️ Pros & Cons

✓ Pros

Copilot AI deeply integrated into every Teams workflow and meeting
320M+ users — universal adoption across enterprises makes collaboration frictionless
Intelligent Meeting Recap eliminates need for manual note-taking
Complete Microsoft 365 integration — unified platform for all work activities
Teams Phone replaces separate telephony with AI-powered call management

✗ Cons

Copilot requires expensive $30/user/month add-on
Interface can feel cluttered and overwhelming with many features
Resource-heavy desktop app — significant memory and CPU usage
Channel and chat duplication creates confusion about where to communicate

🎯 Use Cases

• productivity

• project-management

• data-analysis

✔ Best For

Task ManagementTeam CollaborationDocument CreationWorkflow AutomationProject Planning

🧠 Models

GPT-4o (Microsoft Teams AI)

🔗 Integrations

Google WorkspaceMicrosoft 365SlackZoomCalendarAPI (REST)

🔀 Alternatives

Notion AI Airtable AI ClickUp AI

🔒 Data & Compliance

Data PolicyUser data is private. Data encrypted at rest and in transit.

ComplianceSOC 2, GDPR

Content ModerationCommunity guidelines; acceptable use policy

Data RetentionAccount-based retention

💬 Reviews

ℹ️ How this page is built

This page is compiled by an automated pipeline from publicly available vendor information. It is not a hands-on review, and no editor reviews it before publication.

Ratings are editorial estimates derived from public vendor data (features, pricing, ecosystem coverage). They are not user-review averages, and we do not publish user ratings.

Data Snapshot shows when this entry was last refreshed from our directory dataset. Pricing and model line-ups change frequently, so confirm critical pricing on the vendor’s own site.

Read our directory methodology · Report an error