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Fireflies.ai

Fireflies, US

⭐⭐⭐⭐⭐ 4.5/5

Editorial estimate compiled from public vendor data — not a user-review average. How we rate

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📊 Quick Facts

Pricing ModelFreemium
Categoryproductivity
Users10M+ users (200K+ organizations)
Founded2020
HQSan Francisco, CA, USA
EmployeesNot publicly disclosed
Monthly Visits1M+
LanguagesEnglish, Spanish, French, German, Japanese, Chinese, Korean
PlatformWeb, iOS, Android, Desktop
DeploymentCloud
Data Snapshot2026-09-18

📝 About Fireflies.ai

Fireflies.ai is a leading AI meeting assistant serving 10M+ users across 200K+ organizations, reaching a $1B valuation in 2025. It automatically records, transcribes (95%+ accuracy), and summarizes meetings across Zoom, Teams, Google Meet, and 8+ platforms. Features Talk to Fireflies (voice-activated Perplexity-powered web search during meetings), 200+ AI apps for workflow automation, and CRM integrations (Salesforce, HubSpot). Supports 100+ languages.

💰 Pricing

free: Free forever, 400 mins storage/team, 20 AI credits; pro: $10/user/month (annual) / $18/month (monthly), 8,000 mins storage/seat; business: $19/user/month (annual) / $29/month (monthly); enterprise: Custom pricing

✨ Key Features

Unlimited transcription on all plans (even free)95%+ accuracy with speaker identificationTalk to Fireflies — voice-activated web search during meetings200+ department-specific AI apps for workflow automationCRM integration: Salesforce, HubSpot, Zoho, and moreReal-time meeting notes (Jan 2025 launch)AskFred AI assistant for meeting Q&A100+ language support with automatic detection

🏷️ Tags

productivitymeetingstranscriptionnotescrm

⚖️ Pros & Cons

✓ Pros

  • Unlimited transcription even on free tier — unique in category
  • 100+ language support vs 3-4 for competitors
  • Talk to Fireflies adds live web search to meetings
  • 200+ AI apps enable deep workflow automation
  • Deepest CRM integrations (Salesforce, HubSpot, Zoho)
  • SOC 2 and HIPAA compliance for enterprise
  • Best admin controls and governance in the category
  • Real-time notes eliminate post-meeting wait

✗ Cons

  • AI credits system limits summary/AI features on lower tiers
  • Bot-based capture can feel intrusive to participants
  • Free tier storage cap (800 min lifetime, not monthly)
  • Enterprise pricing not publicly transparent
  • Post-meeting processing only (no live transcription)
  • Video capture requires Business plan or higher
  • AI credits run out faster than most users expect

🎯 Use Cases

• productivity
• sales
• meetings
• recruiting

✔ Best For

Task ManagementTeam CollaborationDocument CreationWorkflow AutomationProject Planning

🧠 Models

  • Fireflies AI Transcription + AI Apps Engine

🔗 Integrations

Google WorkspaceMicrosoft 365SlackZoomCalendarAPI (REST)

🔀 Alternatives

Otter.aiDescriptZapier

📅 History

2018 Fireflies.ai Launch - Fireflies.ai launched as an AI meeting assistant for automatic transcription and note-taking.
2019 Meeting Integrations - Added integration with major meeting platforms including Zoom, Google Meet, Microsoft Teams, and Webex.
2021 Action Items & Search - Intelligent action item detection, smart search across all meetings, and speaker identification.
2022 CRM Integration - Deep integration with Salesforce, HubSpot, and other CRM platforms for automatic meeting log updates.
2023 AskFred & AI Summaries - Launched AskFred AI assistant for querying meeting history, and AI-powered meeting summaries.
2024 AI Sentiment Analysis - Added sentiment analysis, talk-to-listen ratio insights, and AI-powered meeting coaching.
2025 Enterprise Meeting Intelligence - Enterprise suite with security compliance, custom analytics, and AI-driven meeting effectiveness scoring.

🇨🇳 China Insight

Fireflies.ai is accessible globally. In China, local alternatives like iFlytek offer similar transcription services for Chinese meetings.

🔒 Data & Compliance

Data PolicyUser data is private. Data encrypted at rest and in transit.
ComplianceSOC 2, GDPR
Content ModerationCommunity guidelines; acceptable use policy
Data RetentionAccount-based retention

💬 Reviews

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ℹ️ How this page is built

This page is compiled by an automated pipeline from publicly available vendor information. It is not a hands-on review, and no editor reviews it before publication.

Ratings are editorial estimates derived from public vendor data (features, pricing, ecosystem coverage). They are not user-review averages, and we do not publish user ratings.

Data Snapshot shows when this entry was last refreshed from our directory dataset. Pricing and model line-ups change frequently, so confirm critical pricing on the vendor’s own site.

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