Zapier

⭐ 4.3/5

Zapier Inc.

👥 3M+ users

VS

Make

⭐ 4.5/5

Make

👥 1M+

📊 Detailed Feature Comparison

Side-by-side analysis of key metrics and capabilities

🏆 Overall Ratings

Metric Zapier Make
Overall Rating 4.3/5 4.5/5
Category productivity productivity
Pricing Model Freemium Freemium
Developer Zapier Inc. Make
Country US US
Release Date 2011 2018
API Access Yes Yes

📈 Rating Breakdown

Aspect Zapier Make
Functionality4.6/54.6/5
Ease of Use4.7/54.6/5
Performance4.2/54.5/5
Value for Money3.5/54.5/5
Ecosystem5.0/54.5/5
Privacy & Security4.5/54.5/5
Support4.0/54.4/5
Innovation4.5/54.4/5

💰 Pricing Comparison

Zapier Pricing

FreeFree
Pro$19.99/month (annual)
EnterpriseCustom

Make Pricing

Free1000 operations/month
Pro$9/month
EnterpriseCustom

✨ Key Features

Zapier

8,000+ app integrations — the most connected automation platformAI Agents: autonomous multi-agent orchestration for complex workflowsCopilot: natural language workflow builder (describe, it builds)Zapier MCP: connect external AI tools (Claude, ChatGPT) to 30,000+ actionsTables: built-in database for structured data within automationsForms: custom forms and landing pages that trigger Zaps

Make

Visual scenario automation builder1500+ app integrationsAdvanced data transformationConditional logic and routingError handling and scheduling

✅ Pros

Zapier Advantages

  • 8,000+ integrations — no other platform comes close
  • Copilot builds workflows from plain English
  • AI Agents enable autonomous multi-step orchestration
  • MCP connectivity bridges external AI tools to Zapier's ecosystem
  • Advanced logic steps don't consume task limits

Make Advantages

  • Powerful visual automation builder
  • 1500+ app integrations
  • Very generous free tier
  • Advanced data transformation capabilities
  • Complex conditional logic

❌ Cons

Zapier Limitations

  • Task-based pricing gets very expensive at scale (20-40x pricier than Make)
  • Multi-step Zaps count each step as a task (5-step Zap = 5 tasks per trigger)
  • Free plan limited to 100 tasks/month — real usage needs paid plan
  • No native loop/iteration support
  • Pro $20/mo with only 750 tasks can be consumed quickly

Make Limitations

  • Learning curve for complex scenarios
  • Some apps have limited actions
  • Can become expensive at high volumes
  • Debugging can be challenging
  • No native desktop app

🎯 Use Cases

Zapier

  • Workflow Automation
  • App Integration
  • Ai Orchestration
  • No Code

Make

  • Productivity
  • Automation
  • Marketing

🏅 Our Verdict

Both Zapier and Make are highly competitive with similar ratings. The best choice depends on your specific needs: Both are in the same category, offering similar functionality.