Intercom AI

⭐⭐⭐⭐☆ 4.5/5

AI customer communication

chatbotscommunicationbusiness

Visit Website

Developer

Intercom

Released

2011

Users

30K+

API

N/A

📊 Rating Breakdown

Functionality 4.6/5

Core features work well

Ease of Use 4.4/5

User-friendly interface

Performance 4.6/5

Fast and reliable

Value for Money 4.4/5

Good value for money

Ecosystem 4.6/5

Good integrations

Privacy & Security 4.6/5

Privacy protected

Support 4.4/5

Responsive support

Innovation 4.8/5

Innovative features

✅ Pros

Powerful AI capabilities

❌ Cons

No free tier

💰 Pricing

pro: $74/month

Visit Website

🧠 Available Models

GPT-4o (Intercom Fin AI)

Proprietary

Intercom Fin uses GPT-4o for AI customer service chatbot, automated support resolution, knowledge base integration, multi-language support, and human handoff intelligence.

Parameters: Not disclosed

Context: 128K tokens

📝 text

✅ AI chatbot ✅ Auto-resolution ✅ Knowledge base ✅ Human handoff

Input: Essential $29/month / Advanced $85/month / Expert $132/month (per seat)

Output: Per-resolution ($0.99/resolution)

🔌 API Availablevia Intercom API

📜 Version History

📄 Subpages

📖