Fireflies.ai

⭐⭐⭐⭐☆ 4.5/5

AI meeting assistant that records, transcribes, and analyzes conversations

productivitymeetingstranscriptionnotes

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Developer

Fireflies

Released

2018

Users

500K+

API

Available

📊 Rating Breakdown

Functionality 4.6/5

Transcription, AI summaries, AskFred, workflow integrations

Ease of Use 4.5/5

Easy setup, auto-join, Chrome extension

Performance 4.5/5

Good accuracy, speaker ID, reliable

Value for Money 4.5/5

Free tier, $18/user/mo Pro, Enterprise

Ecosystem 4.6/5

Zoom, Teams, Notion, Slack, CRMs

Privacy & Security 4.5/5

SOC 2, good privacy, enterprise ready

Support 4.4/5

Support, documentation, webinars

Innovation 4.6/5

AskFred AI, workflow automation, analytics

✅ Pros

Works across all major meeting platforms
Accurate transcription with speaker ID
AI generates action items automatically
Searchable meeting archive is powerful
CRM integrations (Salesforce, HubSpot)
Good privacy compliance features
Team collaboration on meeting notes
Topic tracking across meetings

❌ Cons

Free tier storage is limited (8 hours)
Privacy concerns with recording meetings
Some transcripts need manual correction
Can miss context in technical discussions
Adds cost for each user
Setup requires calendar access
Not all languages supported equally
Some features require AI credits

💰 Pricing

Enterprise pricing

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🧠 Available Models

GPT-4o + Whisper (Fireflies AI)

Proprietary

Fireflies AI combines OpenAI Whisper for speech-to-text and GPT-4o for meeting summarization, action item extraction, and conversation intelligence.

Parameters: Not disclosed

Context: 128K tokens

🎤 audio 📝 text

✅ Meeting transcription ✅ Action items ✅ Conversation intelligence ✅ CRM integration

Input: Free / Pro $10/month / Business $19/month / Enterprise $39/month

Output: Included

🔌 API Availablevia Fireflies API, OpenAI API

📜 Version History

2025 v5.0

Enterprise Meeting Intelligence

Enterprise suite with security compliance, custom analytics, and AI-driven meeting effectiveness scoring.

2024 v4.5

AI Sentiment Analysis

Added sentiment analysis, talk-to-listen ratio insights, and AI-powered meeting coaching.

2023 v4.0

AskFred & AI Summaries

Launched AskFred AI assistant for querying meeting history, and AI-powered meeting summaries.

2022 v3.5

CRM Integration

Deep integration with Salesforce, HubSpot, and other CRM platforms for automatic meeting log updates.

2021 v3.0

Action Items & Search

Intelligent action item detection, smart search across all meetings, and speaker identification.

2019 v2.0

Meeting Integrations

Added integration with major meeting platforms including Zoom, Google Meet, Microsoft Teams, and Webex.

2018 v1.0

Fireflies.ai Launch

Fireflies.ai launched as an AI meeting assistant for automatic transcription and note-taking.

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